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3 Steps to Reinvent Your Current Job

May 6th, 2010 admin 1 comment

I manage and mentor a number of people and always want them to get the most out of their career.  I’m a realist and know they will not be at their job forever.  Either they will find greener pastures elsewhere or their employer will replace or downsize them due to one reason or another.  In that period that they are in their job, however long it is, I want them to maximize both their and the company’s value.

When I talk with people about their jobs, many times I hear the same complaints:

“There is no career development.”

“I’m bored. I do the same thing over and over.”

“I’m too good to be promoted.”

“My boss doesn’t value my skills.”

Most of these statements reflect a common mistake when approaching your job.  The mistake is thinking that your job is there to make you happy.  You are dead wrong.  Your job exists to benefit the company and in doing so may benefit the employees with employment.  If your position is not seen as a benefit to the company you are in for a long disappointment.

3 Tools to Jumpstart Your Job

So how can we turn what we like to do and are good at into something that is seen as a benefit to the company.  I recommend that people approach their boss with the following three pillars:

  1. Inform them about what you are working on. You may assume your boss knows what you spend your time on but in many instances you would be wrong.  You boss may know the core events but they may not know that you are working on a side project that will benefit the entire team.  You need to be your own cheerleader and in doing so you will get feedback on if you should continue these projects or realign them to something that better matches the direction of your team or company.
  2. Suggestion new ideas for how you can improve the company. Suggest a new service, a new approach, a way to cut costs, a way to remove bottlenecks.  Suggesting new ideas both shows initiative and puts you on the radar of your boss as an active member of the team.  When new opportunities arise or questions need answering your boss is more likely to go to you if they feel you share their desire to act beyond your role as an individual contributor.
  3. Ask how you can help. I have a million projects I am working on or being pulled into and would love for someone to volunteer to help me out.  In doing so I begin to see them doing my job so when it’s time for me to move on it’s easier for me to recommend them for my position.  Most people who are promoted are already doing the roles and responsibilities of their new position, so why not get started on your next promotion by asking for that work now.

Communication

Do not execute any of these items via email.  If TV killed the radio star then email killed the telephone.  Most people think email creates efficiency but the only thing it begets is more email.  If I receive an email over one page I usually won’t read it.  If an email takes more than a short paragraph to reply to I usually won’t reply via email.  I pick up the phone and connect with that person verbally.  Invariably it saves me valuable time and I often time solve other problems in the process.

Your boss is busy and does not want to carry on an email conversation with you to help advance your career.  Call them to get immediate feedback on your ideas.  If they don’t offer feedback then ask for it.

“Do you feel I’m moving in the right direction?”

“Will this project have a broad impact on the organization?”

“What can I do to help you advance?”

Be Decisive

One last bit of advice, be decisive.  It’s OK to tell your boss that you want their job.  In fact it may very well make it happen faster.  Be up front and honest with others while maintaining a professional tone.

So that’s it.  Inform others.  Suggest new ideas.  Ask to help.  In doing so make sure you communicate clearly and decisively.  Welcome to your new old job.  Make the most of it while you’re there!

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Becoming Fearless: Everything is small stuff

January 10th, 2010 admin 2 comments

A friend recently reminded me of something so important to every day life.  He relayed to me the harshness of his life growing up, professionally, and physically.  Putting some of his experience in perspective reminds me that we shouldn’t sweat the small stuff and that (most) everything is the small stuff!  So let’s explore some of the reasons we make decisions and how not sweating the small stuff can help.

Why Do We Act The Way We Do?

One of my favorite written pieces ever is Max Ehrmann’s Desiderata.  I especially like the following note:

Avoid loud and aggressive persons,
they are vexations to the spirit.
If you compare yourself with others,
you may become vain and bitter;
for always there will be greater and lesser persons than yourself.
Enjoy your achievements as well as your plans.

In life we end up comparing ourselves to others around us, either our friends, peers, or those in the media.  We take on ideas of what life “should be like” and try to “keep up with the Joneses”.  This is both a futile and destructive pursuit and not one that will bring happiness.

To state the corollary of the Desiderata we have a quote from Elbert Hubbard.

“If men could only know each other, they would neither idolize nor hate.”

We are all human.  We experience the range of emotions from love and hate to fear and confidence.  So why is it that we idolize and hate?  I’m sorry, but it’s all just a misunderstanding.

A misunderstanding of what we want, believe, feel is right, or how we believe life should or will eventually end.  To live this way falls to the fallacy of how something “should be”.  So many misunderstandings have been escalated to the point of no return because people project on themselves or others their own ideology with the assumption that others must subscribe to the same.  This is part of what makes us think that we are “right” in situations when there is really just a different of opinion based on different premises.  Why is it that we make life decisions based on emotion?

Don’t Sweat The Small Stuff

In your day to day life you may consider what’s a Big issue.  Take for example one day.  Make a list of all the Big issues that day.  Then make a list of all the Big issues happening in one week.  Then do it for a month.  Then a year.  One thing you may notice is that as the period of time increases the number of things you consider Big stays the same.  So why are the the same number of Big issues in one month as there are in 12?

The reason for this is that we imagine the intensity of an issue in proportion to the surrounding events.  Given a long enough time spectrum perhaps there are only an small handful of Big issues and the rest is simply small stuff.  This is what my friend taught me.

He taught me that all my current woes are nothing really to worry about.  In the immortal words, “This too shall pass.”  And a great calm came over me.  The moment that occurred I was able to make a more rationale decision based on facts and not emotions.  No longer was there angst or turmoil in my life.   He gave me perspective into what might be a Big issue and my current problems were not that.

So What?

I don’t mean to diminish massive events in peoples life, and certainly they can hit you with full force, but remember that those experiences have now taught you how bad things can get.  Perhaps one day in the future, another event will teach you how minor your current experiences are in comparison.  Life is about a series of ups and downs.  Instead of feeling down, remember that over time these events will pass and be but a faint memory or comical story.

Focus inward, not outward, and you will find true direction, meaning, and fulfillment.

Quotations via Gunnar Peterson

January 7th, 2010 admin No comments

“The real trouble with this world of ours is not that it is an unreasonable world, nor even that it is a reasonable one.  The commonest kind of trouble is that it is nearly reasonable, but not quite.  Life is not an illogicality; yet it is a trap for logicians.  It looks just a little more mathematical and regular than it is; its exactitude is obvious, but its inexactitude is hidden; its wildness lies in wait.”
-G.K. Chesterton

“The whole world of economics is enormously more complex than the world of physics. And therefore the teaching of business schools, including Yale’s, is unrealistic. Even though economics is a very old subject, it has not truly come to grips with the main difficulty, which is the inordinate practical importance of a few extreme events.”
- Mandelbrot

“The sign above the players’ entrance to the field at Notre Dame reads ‘Play Like a Champion Today.’ I sometimes joke that the sign at Nebraska reads ‘Remember Your Helmet.’  Charlie and I are ‘Remember Your Helmet’ kind of guys. We like to keep it simple.”
-Warren Buffett

Becoming Immortal: Increase the Contrast

December 16th, 2009 admin No comments

(Re-post of an item on January 2007)

I like the word juxtaposition, not just because it sounds nice, but also because it compares two extremes side-by-side. Life is chaotic enough that many times the shades of grey are too intense to see through the fog of events. When you juxtapose two items you increase the contrast to better see them individually. It is the difference that makes their existence so crisp.

If you know me, then you know I love to use analogies — for better or for worse. But I do this because it provides a vessel for translating concepts into high contrast conceptual forms and ideas.

Most areas of knowledge elude the majority of the population, for a variety of reasons.  We are accustom to reading summary reports and hearing processed news reports with only a few seconds of the actual event.  Our ability to navigate the world and our experiences in rooted in our ability to process large amounts of data while only focusing on a small number of items at once.  While driving down the road you see many things but your eyes and mind will only focus on a handful of them.

The less contrast in life the more things begin to string together.  As we get more stressed the contrast between the important tasks and the unimportant ones becomes blurred. We loose focus because there is nothing to focus on.  This is why I say to, “Increase the Contrast”, because that is what it takes to really see life and maximize your ability to experience it fully.

What a Wise Old Owl can teach us – listen more than you speak

December 15th, 2009 admin No comments

There’s an old poem that was originally meant to imply that “children should be seen and not heard.”  Though that analysis is an incorrect approach, one can apply the following words to so many situations.  This poem stood on the wall of my grandmother’s house for so long.  It’s another one of the items that has shaped me and my adoption of information and friends.

A wise old owl lived in an oak
The more he saw the less he spoke
The less he spoke the more he heard.
Why can’t we all be like that wise old bird?

I believe strongly in the idea of listening before you speak.  Even when you feel that you know what the other person is thinking or feel you are right and need to tell them why, stop and listen.  Only when you fully understand the other person’s premises for debate can you finally engage.  Use the Socratic method.

Remember Mark Twain who said:

Better to keep your mouth shut and be thought a fool than to open it and remove all doubt.

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Becoming Fearless: Deweaponizing Permanence

December 13th, 2009 admin No comments

(Re-post of an item written in June 2007)

The mind offers protectionism against our fears, but this can sometimes lead to stagnation. It’s not a voluntary act, but more a learned experience. The government is an expert at this art. The information security community leverages it to impose their will on the masses. They even have a term for it: FUD – fear, uncertainty, and doubt.

But better than any social experiment, our mind is a master of illusion and perception augmentation. We can see this easily in the movies we watch. Anyone watching a scary movie knows the point at which fear enters the picture. The camera closes in on a character leaving the viewer unable to see anything but their face. This triggers a reaction in the viewers mind about the infinite number of things that could befall this character. Out mind is almost trained to enumerate the fearful possibilities and recite them to ourselves.

Left unchecked, this fear can be debilitating. In its best forms we call it complacency and in its worst we call it insanity. So we build structures against such fear. We arm ourselves with weapons such as hope, faith, and through the lives of our heroes. Some religious groups will literally say they are “putting on the full armor or god” in order to do battle with the devil, for which fear is a material or mental manifestation.

One of these protective structures is permanence. We believe… we must believe that some things are permanent, even if just in the short term. We believe that we will live past tomorrow, or else people would do erratic things and chaos would ensue. We believe that we will grow old, or else we would never prepare for something we call ‘retirement’. We believe that strangers on the street will not randomly attack us, or else we would quickly become a society of roaming fear mongers. Society works because fear is contained and fed to us in only small and predictable doses. Fear can sometimes even make one feel safe and provide a central theme to unite a group of people.

What would happen if there was ever a loss of our beliefs or a fracture of the permanence that we so carefully rely on? Some might argue that chaos would follow and thus the argument for keeping people feeling safe and secure. But what about those things that cannot be controlled? The smaller things, that based on their very nature, no government or society can contain?

Things like a relationship break up, death in the family, divorce, pain, solitude, shame? The list goes on and on. These are things that cannot be controlled and thus cannot offer permanence. These are the things that Reinhold Niebuhr thought of when he wrote the Serenity Prayer.

accept the things I cannot change,
have courage to change the things I can
and have the wisdom to know the difference

I couple this with the quote from Fight Club that says, “It’s only after we’ve lost everything that we’re free to do anything.” Fear exists within us all and it’s only when you free yourself of it that you can ever accomplish the things you imagine and desire. It’s only after you know, not just acknowledge, that some day things will change. You will no longer like chocolate, you will want children, you will learn that you always wanted to be something you were not, and then you will die.

It’s only after we confront our fears and take action that we can ever move beyond our current state of mind. It’s only after we step out into the abyss with our eyes wide open that we can ever evolve into something more than we currently are.

Oscar Levant is quoted as saying “there is a fine line between genius and insanity.” I do not believe this means that genius is close to insanity, but that insanity can remove the barriers in ones mind and enable them to see beyond their current static form and imagine the impossible.

My favorite quote is that “nothing is impossible, the impossible just takes longer.” To say this and believe it is one step closer to deweaponizing permanence, and for me one step closer towards happiness.

Life lessons learned from dance

December 13th, 2009 admin 1 comment

(Re-post from an item written in August 2008)

We have been taking Swing dance lessons for what seems like almost a year and there’s a few things I’ve learned, outside of the technical aspects of the dance.

  • Practice, practice, practice – So you want to look good, eh? You want to be “fluid” and “creative” with your moves? The practice. It’s only when you feel comfortable with each step and move that you can mix them all up. There is no better way to get comfortable with dancing than to dance.
  • Pick out dance partners who are better than you – I know this is counterintuitive. Most people like dancing with those who are at the same level or worse than them, but this gets you nowhere. It’s only when you dance with people who are better than you that you begin to learn what they know.
  • Dance with as many partners as you can – It does not matter if you are a lead or a follow, you need to be able to adapt your dance to anyone! This means dancing with as many people as possible do you can learn the wide range of ways people will dance. If you want to make it look good you need to be able to match your partner, not just perform choreographed moves.
  • Do not stop, ever – This is the cardinal rule of dancing that even if you screw up just keep on going.  Don’t stop and try to start over just to get it right, as this will drive your partner crazy and make them not want to dance with you.
  • Smile and look your partner in the eyes – Dancing is about having fun and how you feel about the dance is first visible on your face.  You should always smile and make eye contact with your partner to show them you are enjoying their presence.  This also takes away some potential stress and keeps the fun element present.
  • Mix it up – Most people go with what they know, but this can be boring.  To keep things fun you cannot simply “loop” the four moves you know over and over.  It’s important to mix your moves so it appears more like fun and less like a choreographed skit.
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Getting what you have, not what you want

December 13th, 2009 admin No comments

“Some luck lies in not getting what you thought you wanted but getting what you have, which you may be smart enough to see is what you would have wanted if you didn’t have it.”

- Garrison Keillor, A Prairie Home Companion

Sage guide vs Punctuated equilibrium

December 13th, 2009 admin No comments

(Re-post of an item written in May 2008)

Writing is hard.  More specifically, character development is hard because at the start of the book you need to assume that the character does not have all of the experience and knowledge that the writer has now.  The writer must write about a character that is young, rash, and still learning about the harsher side of life and love.

This is difficult, for some writers, because in order to write about this you have to think of the world different than you do now.  You have to imagine what you (or your character) would do if you were rash, stubborn, and unwilling to compromise.  I’m not saying we are all perfect in our ways, but you have to imagine someone who is so stubborn they let an argument turn into a fight that turns into a divorce.  They have to be so stubborn they hit rock bottom before they realize their life needs to change.  Some writers can draw upon experience, but most of us humans live in some form of middle ground.  Our lives are not too soft or hard, not too joyful or brutish.  We live in a state of balance that we manicure until we are content.  To write a good character requires us to unsettle the balance and unweave the fabric of life we try so hard to keep in check.

To assist the main character a writer can either take the path of a “sage guide” or let the character bumble along and learn life’s lessons the hard way, through experience.  Yoda was the sage guide in Star Wars.  Although Luke Skywalker had to learn life’s lessons on his own he always had the sage advice of Yoda and Obi Wan Kenobi ringing in his ears.  Many writers take this path and many blockbusters were born out of this very theme.  Splinter was the sage guide to four brash, young, and inexperienced Ninja Turtles.  He taught them lessons they later learned to be true.  This approach towards writing seems to be a guaranteed winner in all media forms.  Perhaps this is because people want to believe in a hero – one that can be both mortal like them and then turn into a better person or being.  They want to believe that if this can happen to a turtle then certainly it can happen to them as well.  As a culture we are drawn towards heros who start from humble beginnings.  We want to imagine a magical path to enlightenment.  But reality proves otherwise.

I believe that punctuated equilibrium of personal development is the alternative to the sage guide.  These are stories usually written as memoirs or tales of personal development through hard learned experience.  They could just as easily become blockbusters but more often take the form of independent films.  These are stories of people, human like us, with all their faults who gain it all and then loose it all just as as quickly.  These characters go on with their lives until they are forced to change out of necessity.  They do not always change for the better, as one would under the sage guide approach.  Instead they usually change one aspect of their personality or interactions and then another.  Each time a change in their character is punctuated by a life experience that says to them, “this path you have been taking is no longer acceptable or working out – we need another option or path.”

I think this is why I prefer memoirs, because it is easier for me to relate to small punctuated changes than it is to imagine a life changing event that shakes and alters the core of my being.  Cynics will say that I have simply not experienced a potentially deadly car accident or the warm embrace of religion, but I have and both were short lived.  Perhaps they did not leave the mark on me that they do on others.  But I have found that for most people who live the middle ground of life, it is only those critical events that cause them to alter one aspect of their being.  Perhaps they become safer drivers, or more open to spirituality.  Perhaps they become more willing to accept other alternatives and become more patient people.

We all experience these things to one degree or another and do not need writers to document them.  Also, books are finite and thus we need to skip the in between parts.  The sitcom Friends (or Coupling if you live in the UK) would not be interesting if it was a reality show.  What excites us is the careful stringing together of these inflection points in a way that suspends our sense of disbelief and also draws us in to think, “that could be me” or “I could do that.”

That’s the hard part.  The careful craft of skipping the in between in a way that enables us to experience the deep sadness and then joy of life.  To think it could be us.  To think we still have hope.

Why Social Networks Work

December 13th, 2009 admin No comments

(Re-post of an item written in June 2008)

Many people ask the question, “Why use Twitter?”  It sometimes seems the future is too fast for many of us, and we stop to question why, when making these declarative decision tree choices.  My friends ask me why I would ever use Twitter, because nobody wants to hear about when you use the bathroom or stub your toe.  But the reality is that from the moment we get up in the morning until the moment we go to bed, thousands of social network users are engaging in the neural network conversation that is the future of media.

The tricky part to why social networks work has a little to do with the question, “What are you using it for?” and “What do you want to accomplish with it?”  Much like helping someone decide what computer they need, you don’t want to talk about processors and RAM; instead you want to ask, “What will you us the computer for?”  A social network is simply a framework for interaction – a set of tools, options, system calls.  It is useless without the focused intent of thousands or millions of users.

For me I use social networks for different things.  I use LinkedIn for managing work and professional related contact.  I don’t update or check it often but it’s a quick reference for me to look up work, track, and and host work related contacts.  I know I can always google a name + “linkedin” and will get back the work history of anyone.  I also use Facebook for managing social contacts, and work contacted in a social setting.  It’s the equivalent of hitting the bar after work.  I can see what people are up to and where their interest lie.  Sometimes I can tell their political affiliations, see photos, and track their social connections.  But even this is still a static medium.

I use Dopplr to track my travels and correlate them with those of my friends.  It’s also nice, as my schedule changes, for others to see and reflect those changes.  It’s a static site that I don’t visit often, but like many other networks – does one thing, but does it well.  I also use Flickr for storing my photo lifestream and keeping up on others.  This provides me an insight into their travels and whatever they find interesting at the time.  Dopplr nicely ties into Flickr allowing people to see my photos per trip.

Finally, I use Twitter to keep hourly tabs on the lifestream updated of my friends as well as my contacts.  It takes very little time to type out or key in 140 characters whenever I am doing something of note or interest.  It enables me to know about the more mundane aspects of the lives of my friends.  The things you forget in the day to day and would not bother to mention even in daily conversations.

But all this socializing sounds like nothing more than XML tagging of your life.  The key is that social networks rely on the participation of many people.  If I joined each of these networks as the only member the information I stored there would be of no use.  The reason I care and even engage these systems is because they change with the input of others.  I can watch, monitor, and even search through these for ways to leverage the collective mind share of others.  On LinkedIn I can read feedback people have had in working with others.  On Facebook I can see who is connected with who.  On Twitter I can search for events in a city or place I am visiting.  We use these systems because any one person can leverage the collective stream of data from the others.  The more we add the more any one person can take away.

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